The Opera del Duomo ensures meaningful accessibility for visitors with mobility challenges across multiple sites. Wheelchairs are available on request at both the Cathedral and the Museum entrances, with attentive security staff on hand to assist as needed. The Museum is fully accessible via elevators, allowing step-free access to all three floors and even the panoramic terrace. The Baptistery and the Museum also permit free admission for visitors with mobility difficulties upon prior request, ensuring smoother access to these historic spaces.
The Cathedral features the TouchAble tactile path, designed to guide visitors through tactile and sensory experiences inside the Museum, thereby offering a structured route that can benefit those navigating via touch or sound cues. This initiative marks a thoughtful step toward making the spiritual and artistic heritage of the Duomo more tangible and accessible to visually impaired guests, making it possible to touch and explore copies of the most important statues and masterpieces.
Service dogs are also allowed with the necessary certifications. Special guided visits for visually-impaired visitors can be arranged by contacting the accessibility office at accessibilita@duomo.firenze.it.
Across the Duomo complex, visitors with disabilities benefit from a range of supportive accommodations. Apart from wheelchair availability and tactile pathways, the Museum’s accessible layout includes ramps, elevators, and thoughtful design to enhance comfort and independence during visits. The Baptistery also extends free admission to those with mobility issues, subject to making a reservation in advance. These measures, paired with helpful onsite staff, reflect the Opera del Duomo's commitment to inclusive access for all visitors.
